Month: October 2012

New Polycom VVX 600 Bring Tap-And-Swipe Simplicity of Tablets to Video-Enabled Business Media Phones on the Desktop

Posted by | Oct 29, 2012 | , , |

Polycom,  the global leader in open standards-based unified communications and collaboration (UC&C), today unveiled a next-generation business media VoIP Phone that delivers the familiar tap-and-swipe usability of smart phones and tablets to the desktop, while offering advanced UC&C features and a new optional video camera that accelerates the speed of business and enables face-to-face collaboration via video conferencing. With the new Polycom VVX 600, workers have a flexible and intuitive phone that integrates seamlessly with popular UC&C productivity applications and Bluetooth headsets for hands-free privacy.  The Polycom VVX 600 joins the Polycom VVX 500 Business Media Phone and Polycom VVX 1500 Business Media Phone in the VVX family. The simple and intuitive experiences people have with their mobile devices are shaping their expectations for the workplace,” said Jim Kruger, Senior Vice President, Solutions Marketing, Polycom. “The Polycom VVX 600 represents a new generation of solutions that merge consumer-like simplicity with enterprise-class reliability, performance and UC&C integration. Now organisations from SMBs to the largest enterprises can put Polycom’s renowned HD voice and video on desktops at a very affordable price.” The Polycom VVX solution includes several new enhancements: Larger multi-touch screen. Featuring a touchscreen interface on a desktop phone, the Polycom VVX 600 incorporates a 4.3-inch LCD screen that is 23 per cent larger than other business media phones for ease of use and greater functionality. Easier and faster access to contacts. The Polycom VVX 600...

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Xorcom Video Conferencing Solution XV3000 Now Shipping

Posted by | Oct 25, 2012 | , , , |

Multi-point high quality video and voice conferencing capability in open source IP PBX brings cost-effective functionality to small and medium sized businesses Xorcom, a privately-held manufacturer of business telephony interfaces and appliances, today announced that its integrated, multi-point video and voice conferencing solution called the XV3000 is now shipping. The Xorcom XV3000 is a video conferencing platform bundled into a Xorcom high-end IP-PBX that makes video conferencing capabilities affordable and accessible to businesses of all sizes. The Xorcom XV3000 can be ordered in four models,  Xorcom Video Conferencing  XV3047 , Xorcom Video Conferencing and PBX system – 2 x PRI (T1 or E1) port + HWEC XV3055, Xorcom Video Conferencing and PBX system – 4 x PRI (T1 or E1) port + HWEC XV3056 and  Xorcom Video Conferencing and PBX system – no telephony ports XV3000/NU. The Benefits Video Conferencing Brings to Enterprises Due to the enormous growth in smart phone use and the widespread adoption of multimedia applications, video conferencing is quickly becoming the natural choice for communications in the larger enterprises. The main benefits of this type of communication that immediately come to mind include: Cost-effective meetings — cut down travel expenses Improved communication — visual aspects, such as body language and object displays, promote better understanding of concepts Efficient meetings — video is engaging, increasing participants’ attention span Keeping remote workers involved — stay in better touch with tele-workers and road warriors...

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Patton Tallies Eleventh Win for SmartNode with 2012 INTERNET TELEPHONY Excellence Award

Posted by | Oct 25, 2012 | , , , |

SmartNode VoIP Equipment Honored for Delivering Exceptional IP-Communications Solution for Norbert-Dentrassangle’s Italy Operations Patton Electronics has won the 2012 INTERNET TELEPHONY Excellence Award for its IP-communications solution delivered for the logistics and supply-chain management firm, Norbert Dentrassangle (ND), Italy operations. Today’s announcement marks Patton’s third Excellence Award and eleventh major industry award for the Patton SmartNode brand of VoIP solutions since 2005. Implemented by systems-integration partner Techlan Reti, Patton’s award-winning solution employs a wide assortment of SmartNode VoIP gateway, gateway-router, VoIP IAD and ip Channel Bank products to provide a converged-IP voice-and-data network that interconnects numerous ND facilities in the Trezzo, Italy region. We did not even consider other alternatives, “Alessio Miranda, Project Manager for IP Phone Solutions at TECHLAN Reti explained.”We decided on Patton from the very beginning because we already knew that SmartNode is VoIP that works.” Leveraging the legendary reliability of SmartNode VoIP equipment, Techlan’s system design ties together new-generation SIP phones and iPBX systems with traditional analog and ISDN voice gear from several manufacturers, while providing access to WIFI wireless, UMTS GSM, and the local PSTN —all interconnected over ND’s corporate MPLS network. ND facilities vary widely with respect to existing telephony equipment and services, as well as scale. Sites range from remote branches with 1-8 seats, to mid-size offices with up to 32 phones, to large regional headquarters employing one hundred or more workers....

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Sangoma Announces Highly Accurate Answering Machine Detection Software for Asterisk

Posted by | Oct 25, 2012 | , , |

Sangoma AMD for Asterisk, a cost-effective, high performance solution for call center solutions, is immediately available to select Asterisk developers Sangoma, a leading provider of VoIP Gateways and Asterisk Hardware, announced the launch of the Sangoma Answering Machine Detection (AMD) for Asterisk software solution. Providing backward compatibility to Asterisk 1.4, AMD for Asterisk delivers all of the features of other sophisticated dialer analytics packages at a price-point aligned with the open source marketplace. AMD for Asterisk is available immediately to select early-adopters and Sangoma anticipates a general availability release before the end of 2012. Sangoma made the announcement at AstriCon, the world’s foremost gathering of the Asterisk open source community currently taking place October 23 through 25, 2012 in Atlanta. Outbound call centers strive to optimize profitability by keeping agents on the line with prospects as near to 100 percent of the time as possible. With Sangoma’s solution, the call center system can quickly analyze every dialed call to accurately determine if it should be connected to an agent,” said Frederic Dickey, director of professional services at Sangoma. “Using specialized neural network algorithms, the Sangoma AMD for Asterisk solution is proven to deliver AMD accuracy at levels of 95 percent in under 300ms and nearly 98 percent in under two seconds. For the call center solution provider, this can deliver a significant competitive edge. And for the call center...

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Grandstream Announces 1-Line IP Phone With LCD Display

Posted by | Oct 23, 2012 | , , |

Aggressively-Priced GXP1160/1165 IP Phones Unveiled For SMB and SOHO Businesses For business and small office/home office (SOHO) customers looking for high quality yet affordable entry level IP phones with LCD display, Grandstream Networks, the leading manufacturer of IP voice/video telephony and IP surveillance solutions, today introduced the Grandstream  GXP1160 and Grandstream GXO1165 IP Phones . Along with a graphical LCD display that supports multiple languages, this low cost, single-line IP phone features high quality audio, integrated Power over Ethernet (PoE) (GXP1165 model only), 2 call appearances, rich telephony functionalities, and Electronic Hook Switch (EHS) capability with Plantronics headsets. The GXP1160/1165 is fully interoperable with leading VoIP Phones platforms (such as Asterisk, Broadsoft, Metaswitch, 3CX, etc.) and various Internet Telephony Service Provider (ITSP) networks, and can be easily mass deployed and securely managed from a central location. GXP1160/1165 Feature Highlights 128×40 pixel graphical LCD display with support for 11 languages  Single SIP account, up to 2 call appearances, 3 XML programmable context-sensitive soft keys, 3-way conference Phonebook with up to 500 contacts and call history with up to 200 records Automated personal information service (e.g., local weather), music ring tone/ring back tone Dual switched auto-sensing 10/100Mbps network ports, integrated PoE (GXP1165 only) Automated provisioning using TR-069 or AES encrypted XML configuration file, SRTP and TLS for advanced security protection, 802.1x for media access control  Electronic Hook Switch (EHS) capability with...

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