Published on October 11th, 2016 | by David Frith0
Elastix Business Edition improves your Elastix Community implementation
The Elastix Business Edition adds professional functionalities to your Elastix community version and is compatible with Elastix 4.
Is intended for the end user and adds quality and security components for the administrator.
With Elastix Business Edition you can sync your contacts with Google contacts, make calls from a browser on any operating system without restricting the communication to additional software requirements or physical phones; enables the increase of users at a very low cost. With Elastix Business Edition we are returning to the days of remote user is perfect for telecommuting.
Elastix Business Edition Features
- ELASTIX WEBPHONE
An elegant webphone embedded in the user’s web interface. Users with an enabled extension can make and receive calls from the Elastix user’s interface, without a hardphone; useful when working remotely.
- EMBEDDED CHAT
Chat through SIP integrated into the Webphone pane of Elastix Business Edition. Internal users can make and receive chat messages and receive notifications with the user’s name and an extract of the current message. Compatible with Live Chat functionality.
- WEBRTC AND OPUS BY DEFAULT
Elastix Business Edition uses WebRTC on the embedded Webphone, ensuring two characteristics: Opus codec that allows one of the best available compressions, and Encryption calls.
- SUPERCHARGED CONTACTS
Allows the synchronisation of contacts with Google Contacts, MailChimp and Dinomi, this feature combined with the click to call ability of the webphone, makes more efficient the contact with our clients.
- VOICE QUALITY
Allows users to monitor the voice quality of each telephony endpoint, a useful tool for an administrator to ensure that the quality of the conversations are optimal.
Enables a live chat window on a website where a customer can write to make questions and an internal agent can answer from the Chat SIP box of the Webphone Panel of Elastix Business Edition. It can be placed on any website.
- SUPPORT FOR LDAP
Elastix can add the LDAP server of their company to Elastix Business Edition as an additional source of contacts to make a call.
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