Month: July 2010

Yealink Unleashes Wireless Headset Control EHS36

Yealink Unleashes Wireless Headset Control EHS36 Specialist VoIP manufacturer Yealink has launched an adaptor which enables functions on its popular T26P and T28P IP telephones to be controlled via Jabra and Plantronics wireless headsets. Approved for use by both of the market-dominating headset brands the new EHS36 offers two interfaces, enabling connection to Jabra units via an RJ45 output port and Plantronics models through a 3.5mm port. Priced competitively it features plug and play set up to quickly and easily releases wireless functionality so that calls via the Yealink phones may be directed to, answered and terminated using the headset. The launch is seen by Yealink as further releasing the potential of its feature rich yet affordable IP telephones, given the growing appetite for productivity enhancing wireless headsets and Jabra and Plantronics’ massive presence in the market. It is anticipating broad demand given increasing pressure to maximise efficiencies across a range of private and public sector organisations. These include government, educational, industrial and general businesses ranging from SMEs to Blue Chips and embracing specific applications such as call centres and receptions. Further details and downloads are available from the VoIPon website on the Yealink...

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Yealink Adds Expansion Module EXP39 To Popular SIP Phone Range

YEALINK ADDS EXPANSION MODULE EXP39 TO POPULAR SIP PHONE RANGE Specialist VoIP manufacturer Yealink has launched a new expansion module to extend the capabilities of its popular SIP-T26P and SIP-T28P IP phones. Yealink and Elastix signed the cooperation agreement on making Yealink the exclusive official phone brand for Elastix Certified Engineer Training (ECE Training), which indicates the strategic partnership built between Yealink and Elastix. This close cooperation guarantees the excellent training product kit and solutions for trainees. The Yealink EXP39 module features a 160×320 graphic LCD and 20 physical keys which feature dual-colour LECs to enhance the ease with which functions are set and used.  A further 20 keys are available via a page switch feature.  In addition the ability to ‘daisy chain’ up to six modules via RJ11 line cord yields a total capacity of up to 240 programmable keys, each supporting all of the handset’s IP/PBX capabilities. These include functions such as SMS, BLF, BLA, paging, speed dialling, intercom and call transfer, park, pick up and return. “The EXP39 makes the SIP-T26P and SIP-T28P an even more attractive choice for enterprise applications where there is a requirement to manage and monitor large call volumes,” noted Stonelu, the VP of Yealink. “Excellent features and functionality coupled with extremely competitive pricing mean this combination will really present a challenge to other manufacturers and expand opportunities for distributors in this...

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‘Hidden’ functionality in Sangoma Cards Enables High Availability Systems

Recently, VoIPon attended a presentation at the Toronto Asterisk User Group, where renowned author, Jim Van Meggelen, of the O’Reilly Asterisk book “The Future of Telephony” fame, shared a little known tip to enable high availability systems on Sangoma T1/E1 PRI cards, using Sangoma’s Wanpipe and Linux Heartbeat. However, he is quick to remind the group that the PBX is just one part of the system and the system must be considered as a whole. Defining Availability Jim first broke down the different definitions of “availability” into four categories and focused on what High Availability should mean—up time in terms of the user experience. Normal Availability No special steps are taken to prevent downtime. Redundancy Technology centric. It is used primarily for the IT staff as a “cover your butt” measure. High Availability User centric Redundant servers Redundant environment Focus on processes and people to make sure proper documentation is in place, so you know what to do when downtime happens. Disaster Recovery: When your facility is not accessible to you, how do you tell people what to you do? If users can use the system, it’s said to be available. What is the definition of availability? What is it that needs to be available? These are important considerations in your network. Anything less than 99.9% availability is not good. You could have 43.2 minutes of downtime per month,...

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Yealink Releases New Firmware V50 for SIP-T2x Series IP Phone

Yealink, a leading manufacturer of IP voice and video phones, has released a new firmware update for its award winning series of IP phones—SIP-T2x. This enterprise HD IP phone series encompasses high-performance and affordable SIP telephones that help businesses leverage the increasing benefits of VoIP telephone systems. According to the company, the phones provide high quality audio, a broad range of voice codecs, security protection for privacy and rich telephony features. This new firmware enhancement, available for downloading from Yealink’s website, includes a number of advanced features such as security protection, performance improvement and bug fixes. Specially, the added XML-support enables customization and integration, connecting business processes and people to critical information by providing display-based access to services and applications. Users can easily access information and perform tasks. For example, use the displays on the IP Phones in hotel rooms to make dining reservations, set up wake-up calls, purchase attraction tickets, get directions, and check on flight status and so on. Other new features: XML Screen/Browser—XML browser is a simple sip-phone-custom browser function based on XML. With XML browser, customers can personalize their features,such as weather forecast inquiry, stock information, date inquiry, access to address book, and other functions. Hot Desking—Hot Desking allows users to login their personal accounts on different phones anywhere. It is used in office where staffs are shifting to work especially like call center to...

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