Why 3CX? Interview with Nick Galea, the CEO of 3CX
This past week, VoIPon had a chance to interview 3CX’s CEO, Nick Galea to get answers to some of the questions which might cross the minds of business owners as they look to replace their traditional PBX with one of the many options available to them in next generation phone systems. We asked Nick to elaborate on his answers in this podcast, but here is the summary. VoIPon: Why should someone choose 3CX based system over the dominant open source software Asterisk? Nick Galea (NG): 3CX should be the system of choice for any company running a Windows network and servers. Asterisk is a Linux solution. It requires Linux knowledge and quite a lot of it too. If you are not familiar with Linux, then you will need to do a lot of training JUST to run a phone system. Choosing a Linux distribution with Asterisk pre-installed will not shield you from this either. A network administrator will: have to understand how the Linux distribution works, be able to apply security updates (which is critical), connect it to the Windows network, learn how to integrate it with Windows server applications, and learn how to monitor it. This will require a lot of time and technical support. If you factor in the cost of technical support, the total cost of an Asterisk-based system is much higher than that of a...
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