Month: October 2013

3CX Phone System Pro Edition Helps To Improve Customer Service and Boost Employee Productivity

3CX Phone System Pro Edition Helps To Improve Customer Service and Boost Employee Productivity

Posted by | Oct 3, 2013 | , |

3CX has announced the launch of the 3CX Phone System Pro. Designed to boost customer service and staff productivity in businesses, the 3CX Phone System Professional has innovative and unique features that include advanced call centre features, Microsoft Exchange integration, cross-office presence and superior call reporting. These features such are normally expensive or unavailable in other IP PBXs.  The 3CX Windows IP PBX range is an extensive one. With the PBX available as both standard and professional, there is also Maintenance, Support, Edition Upgrades and Version Upgrades.  3CX Phone System Pro demonstrates the power of a software-based PBX for Windows. We...

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Sangoma Introduces Vega Video MCU Solutions

Sangoma Introduces Vega Video MCU Solutions

Posted by | Oct 1, 2013 | , , , |

Sangoma has announced the availability of the Sangoma Vega MCU solution, an advanced solution that integrates most IP-PBXs in the market with on-demand IP Video Conferencing capabilities. Through this solution, small- and mid-size businesses can easily leverage video conferencing services over an IP network. “The built-in video capabilities of smartphones, tablets, laptops, and desktop computers have made video conferencing much more attractive to users in companies of all sizes,” said Frederic Dickey, Sangoma director of customer services. “Our new Vega Video MCU does not require any special training or any chan ge in user behavior in order to conduct scheduled...

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