Author: James Chapman

New Dinstar DWG 2000D-32G GSM VoIP Gateway Released

Posted by | Aug 30, 2012 | , |

Dinstar Technologies a hi-tech enterprise manufacturer specialising in VoIP solutions and IP voice value-added services have released a new 32 port GSM wireless VoIP Gateway.  The Dinstar DWG 2000D-32G GSM VoIP Gateway inherits the high voice quality of the Dinstar DWG2008 and Dinstar DWG2000B-16G VoIP Gateways and is also able to provide users with up to 32 GSM channels.The DWG2000D-32G VoIP gateway has been designed with ease-of-use in mind to satisfy the needs of customers. The Dinstar DWG 2000D-32G GSM VoIP Gateway is equipped with many features and benefits such as:  SNTP PIN can be modified Ping/ Tracer on web Data/voice/manage VLAN SMS/SMSC/USSD, support API Up to 32 current calls Manual /automatic selection operators BCCH(Lock frequency) Syslog way output tracking information Compatible with SIMBOX and SIMBANK...

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2N Helios IP – successful certification with Avaya Aura

Posted by | Aug 29, 2012 | , , , |

2N are pleased to announce that the 2N Helios IP intercoms have been successfully certified with another major communication platform, Avaya Aura. Last month, after extensive testing, the 2N range passed certification criteria for compatibility with Avaya Aura Communication Manager 6.2. It is therefore now officially confirmed for all our partners that 2N Helios IP intercoms can also be used in installations with new Avaya systems. Check out the entire 2n Helios range, which are ideal solutions for door communication in outdoor and indoor environments. 2N Helios IP Uni intercom 2N IP Helios Vario Door Entry System 2N IP Helios Vario Video Door Entry System 2N IP Helios with Display Door Entry System 2N Helios IP Force 2N Helios IP...

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Yealink Highlighted its IPCC solution at G-Force 2012

Posted by | Aug 28, 2012 | |

Yealink, a leading provider of VoIP Phone and IP communication, highlighted its IPCC solution based on Genesys platform during 21st and 23rd August at G-Force Sydney 2012. Customers came from companies of various scale joined the event and learnt solutions and best practices to help orchestrate a complete customer experience.  G-Force provided invaluable information and practical knowledge on create the new conversation – specifically in areas that would drive outstanding business outcomes and ensure real-world successes, including how to integrate your contact centre operations with enterprise processes and workflows, drive cross-channel conversations across voice, the Web and self-service, leverage customer service and support resources from anywhere in the enterprise and transform self-service with advanced speech applications and video IVR. Founded in 2001, Yealink is fully compatible with Genesys 8.1, features of Yealink phones like 3PCC support, ACD support, Redundant SIP Server support, VPN, Deployment solution, Headset (Call Center mode）, Coach Mode and Action URI/URL ensures Yealink phones and Genesys platform an ideal combination for IP contact center. Till now, Yealink IP Phones have been mass deployed by famous carriers and enterprises including T-Mobile, Telefonica, BSNL, CHINA MOBILE, Huawei, and clients from over 140 countries. By collaborating with more than 80 partners including Genesys，AVAYA, Asterisk, BroadSoft, ININ, CosmoCom, etc., Yealink is dedicate to improve your personal productivity and team collaboration. During September 11 – 13, 2012, Yealink will attend G-Force...

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Yealink Announced Interoperability Partnership with Alcatel-Lucent

Posted by | Aug 22, 2012 | , , |

Yealink, the VoIP Phone innovator ensures all of a user’s needs are met and a healthy balance between quality, cost, and compatibility, has recently announced that after compatibility testing, its T2x series Yealink VoIP phones are now officially interoperable with Alcatel-Lucent Communication Platform — OmniPCX Enterprise. When it comes to unified communication, the only practical way is to truly open broadest interoperability and enable all the disparate parts involved to work together seamlessly. Collaboration with Alcatel-Lucent, the leader in mobile, fixed, IP and Optics technologies, and a pioneer in applications and services, not only does this partnership fuse Yealink and Alcatel-Lucent’s products, but this certification done within the scope of the Alcatel-Lucent Application Partner Program (AAPP) also provides affordable and efficient options for the IP market. The scope of the tests is the interoperability of the application with the Alcatel-Lucent Communication Platform. It covers a basic or complex inter-working to ensure that services requested by the application and provided by the Communication Platform (and/or conversely) are properly completed. Within our common expectation, the test turned out to be a great success. Cooperation with Alcatel-Lucent is of great significance for us,” said Stone Lu, vice president of Yealink, “We will shoulder greater responsibilities and share the same commitment to deliver much more possibilities on future communication for our mutual customers globally. Now not only we both sides but our common...

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snom Introduces Compact IP PBX for the Small Office

Posted by | Aug 20, 2012 | , , , |

snom technology AG, a leading developer of VoIP Phones and communications solutions, announced today the expansion of its IP PBX portfolio with the snom ONE mini, a remarkably compact business telephony system for the Small Office Home Office (SOHO) market. The sleek, pint-sized, solid state device supports 20 extensions and offers the full range of snom ONE telephony features, as well as complete support for the award-winning snom VoIP Phones and Wireless IP Phones. The snom ONE mini is built on standards-based SIP technology and provides resellers with a plug-and-play business telephony solution for small organisations that is pre-installed and configured with snom ONE IP PBX software for easy and affordable deployment with snom business IP desktop phones and endpoints, including the snom 300,  snom 320,  snom 370,  snom 720, snom 760,  snom 821, snom 870, snom m9r DECT phone and snom MeetingPoint conference phone. “There is currently a gap in the SOHO market for a reasonably priced, full featured business phone system and the new snom ONE mini addresses this,  says Dr. Michael Knieling, COO snom technology AG. For those smaller professional services organisations in need of a fully integrated phone system that is compact in size with a full suite of premier communications features, the new snom ONE mini offers a very practical, affordable solution.” The snom ONE mini comes pre-installed with snom ONE IP PBX software,...

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