Author: James Chapman

Demonstration of 2N Helios IP intercom compatibility with Cisco Solutions

Posted by | Jul 26, 2012 | , , , |

2N has posted a new video on YouTube that presents the compatibility of 2N® Helios IP Intercoms with Cisco Safety and Security. In this video, Cisco Physical Security Engineer Paul Thatcher demonstrates the advantages of using 2N® Helios IP Intercoms with Cisco Physical Access Control at Cisco Live San Diego 2012.  2N manufacture high quality reliable VoIP products for Telecommunications. Their range include Door Entry Systems,VoIP Gateways and a range of accessories to accompany their...

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Sangoma Boards Help Keep Independent Pharmacies On Competitive Footing

Posted by | Jul 23, 2012 | , , , , |

VOW, Inc., an Innovator in Advanced IVR Solutions for Pharmacies, Relies on Sangoma Quality and Flexibility to Deliver Big Box Capabilities to Independent Operators Independent Community Pharmacies, which combined fill some 1.5 billion prescriptions per year, have found a new way to implement an environment that places them on par with large chain operations, meets customer expectations, and doesn’t break the bank. Over 150 of these independent retailers have deployed TalkRx, an innovative solution from South Carolina-based VOW, Inc., which not only delivers a highly flexible Integrated Voice Response (IVR) platform, but also integrates with other pharmacy systems to help streamline processes and improve efficiency. Our customers are not IT or telecom specialists. They need a cost-competitive solution that works right out of the box and provides the level of convenience and quality that most consumers have come to expect from a retail pharmacy,” noted VOW’s president and chief executive officer, Chip Simmons. “The Sangoma telephony boards integrated into TalkRx not only provide connection to the public telephone network, they also deliver an unmatched level of reliability that helps ensure system stability, as well as delivering extremely clear voice quality to the users.” While the cost of a customer interaction solution such as TalkRx is very important to the independent pharmacy retailer, it is even more critical that solutions in this environment provide reliable, intuitive and simple operation so...

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Patton IP Paging/Access Control, 2-way Communication and Access Control

Posted by | Jul 23, 2012 | , |

Until now there has not been an easy and affordable way to provide an IP Paging/Access Control solution for Microsoft Lync users.… Now, Patton has an exciting announcement that will change all of this. Patton and CyberData are partnering to offer the market’s first IP Paging/Access Control solution for Microsoft Lync. Recently certified with Microsoft Lync, the Patton SmartNode Gateway provides the necessary gateway between the noncertified CyberData IP Paging/Access Control device and Microsoft Lync. Adding a new IP Paging/Access Control station can be as simple as attaching a station to the existing network infrastructure and back to the Patton SmartNode Gateway. Why IP Paging/Access Control? IP Paging/Access Control enables a quicker, costeffective and more flexible installation than traditional wired, analog systems. You also eliminate the need for separate voice and data networks. Who needs IP Paging/Access Control? Any organization that needs to quickly and effectively alert an entire team (or just a small group) can benefit from the advanced features and functions: Schools Medical Offices Car Dealerships Warehouses Manufacturers Already have an old analog paging system in place? Don’t worry. Patton’s SmartNode Gateway can enable you to connect this equipment to your Lync Server as well. With their partnership, Patton and CyberData also offer IPbased intercoms and door phones for 2way communication and access control. Using the Patton SmartNode Gateway with a CyberData IP Intercom provides Lync users...

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Patton Announces Microsoft Lync Certification for SmartNode VoIP Gateways

Posted by | Jul 16, 2012 | , , , |

Patton smartNode™ from Patton Electronics offers the industry’s first BRI-class VoIP media gateways that are Microsoft®-certified for interoperability with Lync™ unified communications (UC) solutions. Patton have announced that SmartNode™ VoIP media gateways (release 6.T and newer) have been tested and certified in Microsoft’s Unified Communications Open Interoperability Program for Lync Communications Server. Microsoft lists Patton and SmartNode in the Direct SIP category, while Patton cites Microsoft as a Patton-Certified Enterprise Communication Partner for Lync and OCS. The certification assures enterprise customers and system integrators that SmartNode VoIP equipment interoperates reliably and seamlessly with Microsoft’s UC software, so they can select and deploy SmartNode products with absolute confidence. SmartNode gateway-routers enable organizations to reap the benefits of Lync-based unified communications without replacing their existing phones or PBX systems, and without sacrificing connectivity with the traditional PSTN. By interconnecting Lync software with legacy voice technologies and the PSTN, SmartNode preserves past investment in still-operational systems, while adding rich IP-telephony features including voice-and-data survivability and least-cost call routing—with the legendary set-it-and-forget-it reliability of SmartNode. To facilitate trouble-free installation, Patton has published a free eleven-page application note entitled Microsoft Lync and Patton SmartNode. The publication provides set-up tips, valuable background information, and a sample SmartNode configuration file. Patton also provides free lifetime support with free software upgrades for its entire catalog of over 1,000 products. Scaling from 2 to 2048 voice channels, the...

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Yealink VP530 has been Validated with BroadWorks

Posted by | Jul 13, 2012 | , |

Yealink VoIP Phones and IP communication solution provider, have  announced its IP Video Phone VP530 has successfully passed the interoperability test with BroadSoft, the leading worldwide innovator of VoIP applications. This validation by BroadSoft proves that Yealink IP phones now work properly with BroadWorks platform.  BroadSoft has officially announced that the Yealink VP530 has been validated that it is interoperable with the BroadWorks SIP interface and works properly with the BroadWorks SIP interface.   Yealink VP530, unified with audio, video and many applications, is a powerful business video phone. It has many first-class features which provides the leading video conferencing solution — Local 3-Way Video Conferencing, and empowers high efficient and ease-to-use Phonebook Solution, innovative simple-to-manage 3-Touch Dial. Moreover, it is highly customizable and expandable, easy to deploy and manage. Its large display and ease of use make VP530 an ideal all-in-one tool for today’s busy executives and managers.   The BroadWorks platform delivers a broad range of unified communications services including video, voice, hosted call center, conferencing, messaging and mobility, for businesses and consumers worldwide. The interoperability between Yealink VP530 and the BroadWorks application server platform offers customers innovative business network communications solutions.   BroadWorks VoIP communications application server enables service providers to offer a comprehensive portfolio of business and consumer communications applications and value added applications from a common network platform. BroadWorks delivers communication solutions that integrate...

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