Author: James Chapman

Yealink Announces New DECT Phone

Posted by | Nov 12, 2010 | , , , |

Yesterday, Yealink announced that its new SIP-W52 will be coming soon. The new phone is designed for those who are looking for a more convenient wireless communication system: enterprise and residential users alike. The key features will include: DECT Standard: EU & US (6.0), SIP 2.0 (RFC3261) Support HD wideband codec: G.722 TFT color display (65536 colors, 128 x 160 pixels with backlit) Convenient and intuitive menu structure 2 x RJ45 Ethernet ports, PSTN optional, PoE optional Auto-provision via TFTP / FTP / HTTP /HTTPS / PNP Full-duplex speakerphone with AEC, Headset 6 VoIP accounts + 1 PSTN Supports up to 5 handsets 8 hours talk time / 100 + hours standby time Range: 50 meters indoors, 200 meters outdoors 3 concurrent calls (2 VoIP +1...

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Doro 337IP PhoneEasy Benefits Both Seniors and Care Homes Interview with Ryan Trendell, National Account Manager from Doro

Posted by | Sep 22, 2010 | , , , , |

Recently, we interviewed Ryan Trendell, National Account Manager from Doro, a Swedish company that is developing telecom products specially adapted to the growing worldwide population of seniors. We wanted to learn a little more about Doro’s PhoneEasy 337IP IP Phone. Below is a summary of our call. [VoIPon] So Ryan, what sort of challenges have you overcome in bringing the PhoneEasy 337IP to its target market? [Ryan Trendell, Doro] Well, I think the biggest thing is mindset, really. As most people, when they think of IP, they just think of technology, technology, technology, and not about the end user that is going to be using the phone. IP is great for an office solution but how would an 80 year old use any of the other IP phones in the market today? [VoIPon] How has the PhoneEasy been received? [Ryan Trendell, Doro] Well, I think we’ve had some pretty good feedback. Alistair Colville from Colville Care has trialed this in one of his care homes. He’s running on a Microsoft 3CX, and is really impressed with the design. And when he upgrades his care homes he will be upgrading with the 337IP [VoIPon] So how does this product benefit seniors and the business customers that are servicing them, such as retirement villages, care homes and clubs for active seniors? [Ryan Trendell, Doro] I think the benefit to the senior...

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Yealink Unleashes Wireless Headset Control EHS36

Posted by | Jul 30, 2010 | , , |

Yealink Unleashes Wireless Headset Control EHS36 Specialist VoIP manufacturer Yealink has launched an adaptor which enables functions on its popular T26P and T28P IP telephones to be controlled via Jabra and Plantronics wireless headsets. Approved for use by both of the market-dominating headset brands the new EHS36 offers two interfaces, enabling connection to Jabra units via an RJ45 output port and Plantronics models through a 3.5mm port. Priced competitively it features plug and play set up to quickly and easily releases wireless functionality so that calls via the Yealink phones may be directed to, answered and terminated using the headset. The launch is seen by Yealink as further releasing the potential of its feature rich yet affordable IP telephones, given the growing appetite for productivity enhancing wireless headsets and Jabra and Plantronics’ massive presence in the market. It is anticipating broad demand given increasing pressure to maximise efficiencies across a range of private and public sector organisations. These include government, educational, industrial and general businesses ranging from SMEs to Blue Chips and embracing specific applications such as call centres and receptions. Further details and downloads are available from the VoIPon website on the Yealink...

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Yealink Adds Expansion Module EXP39 To Popular SIP Phone Range

Posted by | Jul 30, 2010 | , |

YEALINK ADDS EXPANSION MODULE EXP39 TO POPULAR SIP PHONE RANGE Specialist VoIP manufacturer Yealink has launched a new expansion module to extend the capabilities of its popular SIP-T26P and SIP-T28P IP phones. Yealink and Elastix signed the cooperation agreement on making Yealink the exclusive official phone brand for Elastix Certified Engineer Training (ECE Training), which indicates the strategic partnership built between Yealink and Elastix. This close cooperation guarantees the excellent training product kit and solutions for trainees. The Yealink EXP39 module features a 160×320 graphic LCD and 20 physical keys which feature dual-colour LECs to enhance the ease with which functions are set and used.  A further 20 keys are available via a page switch feature.  In addition the ability to ‘daisy chain’ up to six modules via RJ11 line cord yields a total capacity of up to 240 programmable keys, each supporting all of the handset’s IP/PBX capabilities. These include functions such as SMS, BLF, BLA, paging, speed dialling, intercom and call transfer, park, pick up and return. “The EXP39 makes the SIP-T26P and SIP-T28P an even more attractive choice for enterprise applications where there is a requirement to manage and monitor large call volumes,” noted Stonelu, the VP of Yealink. “Excellent features and functionality coupled with extremely competitive pricing mean this combination will really present a challenge to other manufacturers and expand opportunities for distributors in this...

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‘Hidden’ functionality in Sangoma Cards Enables High Availability Systems

Posted by | Jul 30, 2010 | , , |

Recently, VoIPon attended a presentation at the Toronto Asterisk User Group, where renowned author, Jim Van Meggelen, of the O’Reilly Asterisk book “The Future of Telephony” fame, shared a little known tip to enable high availability systems on Sangoma T1/E1 PRI cards, using Sangoma’s Wanpipe and Linux Heartbeat. However, he is quick to remind the group that the PBX is just one part of the system and the system must be considered as a whole. Defining Availability Jim first broke down the different definitions of “availability” into four categories and focused on what High Availability should mean—up time in terms of the user experience. Normal Availability No special steps are taken to prevent downtime. Redundancy Technology centric. It is used primarily for the IT staff as a “cover your butt” measure. High Availability User centric Redundant servers Redundant environment Focus on processes and people to make sure proper documentation is in place, so you know what to do when downtime happens. Disaster Recovery: When your facility is not accessible to you, how do you tell people what to you do? If users can use the system, it’s said to be available. What is the definition of availability? What is it that needs to be available? These are important considerations in your network. Anything less than 99.9% availability is not good. You could have 43.2 minutes of downtime per month,...

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