Digium Introduces Switchvox 6.2
Digium has announced the release of the newest version of Switchvox, 6.2, for on-premises deployments. Switchvox is now capitalizing on the power of Asterisk 13 to bring several new and exciting features. 6.2 focuses on your clients’ customer experience and includes features that deliver more dynamic conversations with clients and customers, as well as tools that help improve customer satisfaction by reducing wait times. Switchvox 6.2 Highlights: Multimedia Chat delivers instant messaging, video chat, and screen sharing with contacts within your organization as well as external contacts. Wallboard widget that displays queue overview information in a way that is optimized for...
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