Month: September 2012

snom Blends Performance and Value with new snom 710 IP Phone

Posted by | Sep 19, 2012 | , |

snom technology AG, a leading developer of VoIP Phones and IP communications solutions, today introduced a new member of the snom 7xx series business phone family. The snom 710 IP phone is a dynamic all-round business phone ideal for small to large scale deployments in a multitude of business environments at an affordable and competitive price. Like its siblings, the snom 720 and snom 760, the sleek, ergonomically designed snom 710 supports wideband audio for high definition voice quality, an advanced audio system and a friendly, menu-driven user interface enabling simple, easy access to core telephony features. The snom 710 is the perfect addition to the snom 7xx series. It stands out from its peers in that not only is it an economical, entry-level business phone that is ideal for everyday use, but it also combines these factors with high calibre design, performance and IP communications features” said Dr. Michael Knieling, COO of snom technology. “By striking a perfect balance between value and performance, the snom 710 is a must-have for any budget-conscious business. The snom 7xx series VoIP telephones utilise snom’s fifth generation Session Initiation Protocol (SIP) firmware, which allows interoperability with a wide variety of SIP-based IP PBXs and softswitches used in small and large office environments worldwide. Feature Rich for High Usability and Easy DeploymentThe snom 710 has an easy to read, four-line black and white display featuring an intuitive...

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Digium Announces Keynote Speakers for AstriCon 2012

Posted by | Sep 18, 2012 | , |

Industry Veterans to Discuss Cloud-Ready Service Providers, Open Source’s Impact in Contact Centers Digium, Inc., the Asterisk hardware Company, today announced that Chris Gatch, chief technology officer of Cbeyond (Nasdaq:CBEY), and Clint Oram, co-founder and chief technology officer of SugarCRM, will deliver keynote presentations at the ninth annual AstriCon User Conference & Expo, the longest running conference devoted to the Asterisk communications platform. This year’s event will be held October 23-25, 2012, in Atlanta, Georgia, bringing together the world’s open source enthusiasts – from code developers and Asterisk integrators, to service providers and enterprise IT professionals – who share an interest in Asterisk, the world’s most widely used open source telephony platform. Gatch is responsible for leading technology strategy at Cbeyond. Since the company’s inception in 1999, he has served in many leadership roles, including vice president of business development, vice president of product development, vice president of engineering and CTO. Oram will present “The Impact of Open Source Technologies in the Contact Center: Let’s Get Real” on October 24 at 9 a.m. He will share his insight into the fast-changing world of the modern contact center and how open source solutions are changing the way the industry conducts business. By intelligently merging affordable and feature-rich technologies such as Asterisk and SugarCRM, modern contact centers can achieve things that used to require significant financial and technical resources. Along with...

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Working with Epygi, Yealink Helps Bulgarian Development Bank Breach all the Barriers to Success

Posted by | Sep 17, 2012 | , , |

Bulgarian Development Bank, the only state-owned financial institution in the country, centers its mission around the development of the Bulgarian economy by promoting exports and supports the implementation of the government’s economic policy in terms of micro, small and medium-sized enterprises. Because VoIP provides the necessary flexibility and advanced features, Bulgarian Development Bank’s evaluation team quickly narrowed the platform choices down to Epygi Technologies. Due to the seamless integration with Epygi, Yealink VoIP phones were chosen to complement the product offering. The Yealink handsets were selected due to their affordability, ease of deployment and high performance. Epygi delivered the Epygi QX1000, an enterprise-class IP voice system that delivers big-bank telephony features to even remote workers—and does so while reducing the bank’s operational costs. Hundreds of Yealink IP phones, including the  Yealink T32G, Yealink T38G and VP530 phone models, are now perfectly supported on the system. Since Epygi’s QX1000 supports point-to-point video calling with no expensive licenses, the Bulgarian Development Bank’s executives were able to take advantage of the advanced video phone, Yealink VP530. Unified with audio, video, and various applications, the Yealink VP530 allows the bank’s executive team to have face-to-face phone conversations, which is especially useful as the team is often travelling or in separated...

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Radio Talk Show DJs Maintain Control Through FutureVoice On-Air

Posted by | Sep 17, 2012 | , , |

InfosPalvos Deploys Flexible Platform Using Telephony Boards from Sangoma to Streamline Call Control and On-Air Management For radio broadcast stations around the world, phone-in talk shows have proven to be popular with the listening community. Yet, it’s often up to the on-air DJ to manage the calls as well as maintain the usual flow of music and chat on the air. Even small regional stations can expect five hundred to one thousand callers for a typical phone-in session-an overwhelming prospect for a lone DJ or small production team. Lithuania-based telecommunications developer InfosPalvos recently launched its FutureVoice On-Air solution to help DJs quickly and easily manage all of the varied tasks required to successfully produce a phone-in show. InfosPalvos listened to, and worked directly with, the on-air staff at Lithuanian radio station M-1 to ensure that the solution helped manage processes without placing additional time and attention demands on the staff. The FutureVoice On-Air platform seamlessly integrates voice call control and queue management with links enabled by telephony interface boards from Sangoma to both the Public Switched Telephone Network (PSTN) and the radio station’s PBX. The platform also provides critical database management functions for caller black-lists, prize inventory, and caller history. “Radio phone-ins are an extremely critical environment where everyone notices the smallest mistake or problem,” noted Martynas Spokas, project manager for FutureVoice On-Air with Infospalvos. “We chose to use...

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Grandstream Earns Interoperability Certification with Callcentric VoIP Services

Posted by | Sep 7, 2012 | , , |

GXP/GXV IP Phones, DP DECT IP Phones and HandyTone ATAs With Callcentric VoIP Services Offers Quality and Affordability for Worldwide Residential and Business Customers In a joint announcement today, Internet Telephony Service Provider (ITSP) Callcentric has completed certification testing of VoIP Phones, IP Video Phones, Wireless IP Phones and ATAs (analog telephone adapters) from Grandstream Networks, the leading manufacturer of Grandstream IP Phones /video telephony and IP video surveillance solutions. Business and residential customers worldwide using VoIP services from Callcentric can easily install and confidently use any of Grandstream’s GXP Enterprise IP Phones, HandyTone ATAs, IP DECT Cordless Phones and GXV IP Multimedia Phones for making/receiving call and enhancing user experience. Callcentric offers flexible, cost effective SIP Trunking Solutions for Bring-your-own-device (BYOD) VoIP Users. We have found that the best way to grow is to exceed our customer’s expectations by providing a superior service/support experience and we strongly feel that by partnering with companies like Grandstream we are strengthening our ability to do so,” said Stephen Irwin, VP of Operations at Callcentric. “Grandstream customers can sign up for a free Callcentric account through our website in a matter of minutes and they can be placing inbound/outbound calls in under a half hours’ time.” “Callcentric clearly strives for service flexibility and customer satisfaction when its business and residential customers purchase VoIP services,” said David Li, CEO of Grandstream. “Certifying Grandstream’s...

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