Author: James Chapman

Reduce Costs with 3CX Hotel Edition

Posted by | Jul 9, 2009 | , , |

3CX’s recently released its  Hotel Edition Module, a cost-effective and feature rich system that is designed to replace your old analogue hotel telephone system, such as those made by Mitel, Nortel, NEC, and Siemens Hotel-PBX. There are a multitude of installation choices that can even leverage your existing analogue system.  The Hotel Edition is a module that works with a 3CX software license and makes integration for this industry easier and more intelligent while saving you money. Notable features include easy billing, property management system (PMS) support and a choice of different interfaces using existing hotel software systems. If you’re a hotelier, it’s worth checking out the benefits that this system can bring to your...

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Sangoma Software Building Blocks

Posted by | Jun 18, 2009 | , , |

Sangoma Technologies expands their range of VoIP products in the Sangoma Software Building Blocks (SSBB) product line. Sangoma Software Building Blocks launched a few years back with Sangoma SMG for SS7, a signalling and media gateway that supports the SS7 protocol. In case you are unaware, SS7 stands for Signalling System 7 and is used predominantly to tear down and replace traditional telephony networks. This product is used in very large telephony systems, such as those that process 1000+ simultaneous calls. What’s new to this product line is the NetBorder Suite, which includes software building blocks for call progress analysis, SIP-to-TDM Gateways, and home shoring building blocks that facilitate the development of remote agent software to run on Sangoma PSTN cards. This technology will find its place in larger organisations such as Multinational corporations, Call Centers and more. NetBorder Call Analyzer is an industry leading call progress analysis engine, which monitors call traffic and queues calls according to the clients needs and can be easily be altered as needed. It can help call centers operators connect very effectively with a live human, therefore, saving time and money. It’s an interesting system.  Check it out...

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Drag & Drop with Switchvox SMB 4.0

Posted by | Feb 17, 2009 | , , |

Are you tired of manually transferring a call to a colleague only to have a call dropped at the very last second? This is no longer a problem with Switchvox’s easy to use web browser integration and drag & drop call transfer. Transfer the call you are currently on to anyone in your Phonebook, simply by dragging and dropping onto their name or their voicemail box. Switchvox has developed a customizable, easy-to-use, browser-integrated IP PBX software plus VoIP hardware combo. If you are looking to install a product quickly and do not have time for configuration and call transfers issues then we think Switchvox can be a great solution for all your business needs. With the Switchvox appliance, you can purchase yearly subscriptions, edition upgrades and more. Find out more about Digium Switchvox’s rich...

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