Author: David Frith

Global Webinar: Building Your Contact Center with FreePBX / PBXact UC

Global Webinar: Building Your Contact Center with FreePBX / PBXact UC

Posted by | Oct 31, 2016 | |

Join Sangoma for a live webinar to learn how to build an efficient contact center cost-effectively with Sangoma’s FreePBX/PBXact UC. Sangoma will be conducting a webinar on Wednesday the 2nd November 2016. As the drive for customer satisfaction is becoming more and more paramount in any market vertical, businesses must evolve to be able to deliver excellent customer service while keeping overhead costs low. As your business grows so do the demands to meet the increased number of customers. This means higher call volumes which your business needs to deal with, more efficiently, to keep customer satisfaction high. Register...

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Digium prepare Switchvox Softphone App for iPhone

Digium prepare Switchvox Softphone App for iPhone

Posted by | Oct 26, 2016 | |

In preparation for the upcoming 3.0 version of the Switchvox Softphone App for iPhone, Digium recommends the latest version of the Switchvox server (6.3 or later). The most recent version of Switchvox server supports both the upcoming 3.0 app, as well as existing versions of the app. The Switchvox Softphone App for iPhone version 3.0 will take advantage of newer mobile technology for a better user experience, providing: Better call handling so that Switchvox calls are not interrupted by an incoming iPhone call Improved communications with the Switchvox server, helping save on data and battery use Switchvox 6.3 or...

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Snom Technology to become part of VTech Group

Snom Technology to become part of VTech Group

Posted by | Oct 26, 2016 | |

World market leader for cordless telephones acquires German VoIP specialists Snom Technology is now to become part of the VTech Group, which has its head office in Hong Kong. The internationally active VTech Group is one of the largest manufacturers worldwide of cordless telephones and a market leader in the field of electronic learning products. The step promises both sides clear and tangible worldwide synergies, not least in the fields of sales and product development. International market presence through VTech involvement We are delighted that we have found in VTech a strong and internationally successful new owner for our company,”...

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Grandstream’s Cordless IP DECT Solution Certified by BroadSoft

Grandstream’s Cordless IP DECT Solution Certified by BroadSoft

Posted by | Oct 26, 2016 | |

The DP750 and DP720 are now validated on the new release of BroadSoft’s Broadworks platform Grandstream Networks have announced the validation of their Cordless IP DECT solution with the new release of BroadSoft’s Broadworks platform, release 21.0/21.sp1. Service providers and their customers from around the world can now deploy Grandstream’s DP750, DECT base station and Grandstream DP720 cordless IP handset on BroadSoft’s BroadWorks network, adding significant productivity value and mobility options. With this new validation, the DP750/720 products present a powerful mobile VoIP solution enhanced with the BroadWorks platform to millions of users in the BroadSoft community.” said David Li,...

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3CX and BT Team up to Provide Innovative VoIP Solution for Resellers

3CX and BT Team up to Provide Innovative VoIP Solution for Resellers

Posted by | Oct 17, 2016 | |

UK VoIP Provider BT (British Telecom) and 3CX team up 3CX has announced a new collaboration with one of the world’s leading telecommunications companies, BT. As a result of the agreement, the 3CX IP PBX will become available to UK resellers and their business customers for the first time via BT’s Wholesale and Ventures business. The two companies believe that the collaboration will open up new markets for resellers. The business will incorporate 3CX equipment into its SIP Trunking platform, to allow UK resellers to connect SIP trunks using the 3CX PBX system. Resellers will be able to use 3CX’s...

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