Author: James Chapman

Patton Tallies Eleventh Win for SmartNode with 2012 INTERNET TELEPHONY Excellence Award

Posted by | Oct 25, 2012 | , , , |

SmartNode VoIP Equipment Honored for Delivering Exceptional IP-Communications Solution for Norbert-Dentrassangle’s Italy Operations Patton Electronics has won the 2012 INTERNET TELEPHONY Excellence Award for its IP-communications solution delivered for the logistics and supply-chain management firm, Norbert Dentrassangle (ND), Italy operations. Today’s announcement marks Patton’s third Excellence Award and eleventh major industry award for the Patton SmartNode brand of VoIP solutions since 2005. Implemented by systems-integration partner Techlan Reti, Patton’s award-winning solution employs a wide assortment of SmartNode VoIP gateway, gateway-router, VoIP IAD and ip Channel Bank products to provide a converged-IP voice-and-data network that interconnects numerous ND facilities in the Trezzo, Italy region. We did not even consider other alternatives, “Alessio Miranda, Project Manager for IP Phone Solutions at TECHLAN Reti explained.”We decided on Patton from the very beginning because we already knew that SmartNode is VoIP that works.” Leveraging the legendary reliability of SmartNode VoIP equipment, Techlan’s system design ties together new-generation SIP phones and iPBX systems with traditional analog and ISDN voice gear from several manufacturers, while providing access to WIFI wireless, UMTS GSM, and the local PSTN —all interconnected over ND’s corporate MPLS network. ND facilities vary widely with respect to existing telephony equipment and services, as well as scale. Sites range from remote branches with 1-8 seats, to mid-size offices with up to 32 phones, to large regional headquarters employing one hundred or more workers....

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Sangoma Announces Highly Accurate Answering Machine Detection Software for Asterisk

Posted by | Oct 25, 2012 | , , |

Sangoma AMD for Asterisk, a cost-effective, high performance solution for call center solutions, is immediately available to select Asterisk developers Sangoma, a leading provider of VoIP Gateways and Asterisk Hardware, announced the launch of the Sangoma Answering Machine Detection (AMD) for Asterisk software solution. Providing backward compatibility to Asterisk 1.4, AMD for Asterisk delivers all of the features of other sophisticated dialer analytics packages at a price-point aligned with the open source marketplace. AMD for Asterisk is available immediately to select early-adopters and Sangoma anticipates a general availability release before the end of 2012. Sangoma made the announcement at AstriCon, the world’s foremost gathering of the Asterisk open source community currently taking place October 23 through 25, 2012 in Atlanta. Outbound call centers strive to optimize profitability by keeping agents on the line with prospects as near to 100 percent of the time as possible. With Sangoma’s solution, the call center system can quickly analyze every dialed call to accurately determine if it should be connected to an agent,” said Frederic Dickey, director of professional services at Sangoma. “Using specialized neural network algorithms, the Sangoma AMD for Asterisk solution is proven to deliver AMD accuracy at levels of 95 percent in under 300ms and nearly 98 percent in under two seconds. For the call center solution provider, this can deliver a significant competitive edge. And for the call center...

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Grandstream Announces 1-Line IP Phone With LCD Display

Posted by | Oct 23, 2012 | , , |

Aggressively-Priced GXP1160/1165 IP Phones Unveiled For SMB and SOHO Businesses For business and small office/home office (SOHO) customers looking for high quality yet affordable entry level IP phones with LCD display, Grandstream Networks, the leading manufacturer of IP voice/video telephony and IP surveillance solutions, today introduced the Grandstream  GXP1160 and Grandstream GXO1165 IP Phones . Along with a graphical LCD display that supports multiple languages, this low cost, single-line IP phone features high quality audio, integrated Power over Ethernet (PoE) (GXP1165 model only), 2 call appearances, rich telephony functionalities, and Electronic Hook Switch (EHS) capability with Plantronics headsets. The GXP1160/1165 is fully interoperable with leading VoIP Phones platforms (such as Asterisk, Broadsoft, Metaswitch, 3CX, etc.) and various Internet Telephony Service Provider (ITSP) networks, and can be easily mass deployed and securely managed from a central location. GXP1160/1165 Feature Highlights 128×40 pixel graphical LCD display with support for 11 languages  Single SIP account, up to 2 call appearances, 3 XML programmable context-sensitive soft keys, 3-way conference Phonebook with up to 500 contacts and call history with up to 200 records Automated personal information service (e.g., local weather), music ring tone/ring back tone Dual switched auto-sensing 10/100Mbps network ports, integrated PoE (GXP1165 only) Automated provisioning using TR-069 or AES encrypted XML configuration file, SRTP and TLS for advanced security protection, 802.1x for media access control  Electronic Hook Switch (EHS) capability with...

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Sangoma Launches New Software Release for NetBorder SS7 Gateway

Posted by | Oct 19, 2012 | , |

Software version 5.0 enhances support for MEGACO and SIGTRAN to enable additional SS7 signaling interconnect opportunities for network operators Sangoma, a leading provider of hardware and software components that enable or enhance IP Communications Systems for both voice and data, today announced the release of version 5.0 software for its Sangoma NetBorder SS7 VoIP Gateway, extending the gateway’s broad range of signaling, protocols, and management interfaces that facilitate integration of nearly any VoIP network into an SS7-based carrier network. The version 5.0 release offers a number of improvements, such as expanded support for SIGTRAN and Megaco/H.248 signaling to extend the ability of network operators to interconnect with a broader range of public and private networks. Additionally this new signaling support also allows for easier integration with lawful intercept applications demanded in today’s highly regulated world of telecoms. Expanded support for the H.323 VoIP protocol aids in the integration and support of older VoIP networks. This not only offers the ability to extend the life of these older networks, but also offers additional opportunities to cost effectively expand networks and add new feature set. The nearly ubiquitous use of standards-based network management functions among large service providers is an imperative not only for efficient operation, but often for regulatory compliance. To this end, a number of management support features are introduced with version 5.0 release including SNMP E1/T1MIB support, and...

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Sangoma to Highlight Its Continuing Support for Asterisk at AstriCon 2012

Posted by | Oct 19, 2012 | , |

Sangoma, a leading provider of Asterisk hardware and software components that enable or enhance IP Communications Systems for both voice and data, will showcase its latest innovative hardware and software products at the AstriCon User Conference and Expo, scheduled for October 23 through 25, 2012 at the Sheraton Atlanta in Atlanta.  Sangoma will feature its latest technology solutions at the event, including the high-density  Sangoma A116DE PCIe and  Sangoma A116E PCIe 16-Span digital telephony board and the Sangoma Vega 400 Session Border Controller (SBC). Sangoma will be located in booth #32 throughout the Expo. “Since the last AstriCon event, while other vendors have reduced board development efforts, Sangoma has released three new telephony boards designed for the Asterisk community, and we have no intention of slowing down,” said Nenad Corbic, vice president of software development at Sangoma. “Sangoma is pleased to contribute to this community and to be a part of the creativity generated by the close interaction between vendors, developers, and users at AstriCon that can result in a whole new wave of groundbreaking communications solutions. And we are once again looking forward to participating in AstriCon’s top-notch educational program.” In the event’s technical program, Sangoma’s David Yat Sin will share Sangoma-developed code that facilitates the integration of GSM boards with the Asterisk platform in a session titled “LibWAT – A Common Command Library for GSM Cards Using chan_dahdi.” The session...

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