Author: James Chapman

Digium Expands Training and Certification Offerings for Partners, Introduces Advanced Technical Training for Switchvox

Posted by | Jan 8, 2013 | , , |

New Switchvox Support Engineer (dSSE) Certification Provides Best Practices and Advanced Technical Training for Award-Winning UC Business Phone System Solution Digium, Inc., the Asterisk Company, today announced the availability of the Digium Switchvox Support Engineer (dSSE), a new certification within its award-winning partner program. This new curriculum focuses on advanced troubleshooting and configuration setup for Switchvox, Digium’s advanced business phone system and unified communications (UC) solution. In addition to on-demand videos and tutorials, this certification is another valuable addition to Digium’s partner program, equipping partners with the ability to build their managed service offerings. This training will be available for free to all Digium Select and Registered partners. The dSSE is an advanced troubleshooting course designed to educate partners on the correct methodology and best practices for configuring Switchvox for successful installations. Partners achieving dSSE certification will be able to provide their own enhanced on-site support, allowing for improved customer installation service time and support. As part of the certification process, partners will learn how to best install Switchvox in a local area network; provide security for their Switchvox VoIP network; identify Session Initiation Protocol (SIP) details and troubleshoot a SIP call flow; and learn best practices for troubleshooting Switchvox. As part of our rapidly expanding partner program, we want to ensure that our top-level partners have access to the tools and expertise they need to quickly and effectively...

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Grandstream IP Phones To Be Deployed With Ringio Hosted SMB Voice and Video IP Calling Solutions

Posted by | Jan 8, 2013 | |

Grandstream Networks, the leading manufacturer of VoIP Phones and IP video surveillance solutions, jointly announced with Ringio the certification of Grandstream IP Phones, DECT Cordless Phones, Gateways and ATAs (analog telephone adapters) with Ringio’s cloud-based Virtual PBX calling service, which helps SMBs improve the quality of their customer interactions. Ranging from single line to 6-lines executive solutions, Grandstream’s SIP-based phones featuring advanced voice options, LCD screens, SIP compliance and a host of other phone features are now being provided pre-configured to Ringio customers for an enriched desktop call experience. At Ringio, our primary focus is on the customer experience,” commented Sam Aparicio, CEO of Ringio. “When dealing with IP telephony hardware, it is imperative to have an easy setup, reliability, and quality. Grandstream equipment offers us the ability to provide our customers with a plug and play activation and a high quality product to deliver their business calls to. Ringio is a CRM-friendly phone solution that helps companies improve the quality of their customer interactions. Inspired by the idea of bringing the very best of large enterprise telephony to smaller companies, Ringio offers a cloud-based, feature rich, and fully extensible SaaS Telephony solution, which intelligently routes calls to any phone along with background information about the caller. The Grandstream range includes Grandstream GXP1450,  Grandstream GXP1400,  Grandstream GXP1405, Grandstream GXP1165,  Grandstream GXP1160,  Grandstream GXP1100,  Grandstream GXP2124 and  Grandstream GXP2200 Android Desk IP Phone.  Grandstream’s GXP Enterprise IP Phones offer Ringio customers...

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Yealink Successfully Completed Avaya DevConnect Compliance Testing with Avaya Inc.’s IP Office #8.1.

Posted by | Jan 2, 2013 | , |

Yealink, the global Top 5 VoIP Phone Supplier, announced today that its VP530 and T2x Series are successfully compliant with Avaya Inc.’s IP Office #8.1 solutions. The Yealink VP530 is a popular and powerful business video phone, unified with audio, video and many other applications. Its first-class features provide the customers with superb user experience, optimal productivity and free collaboration. The Yealink T2x Series also met all of the requirements of enterprise telecommunications and give optimal balance between cost and functionality. The Yealink T2x series includes the Yealink T20P,  Yealink T22P, Yealink T26P and the  Yealink T28P.  Now both Yealink VP530 and T2x Series have completed Avaya’s DevConnect technical testing with Avaya Inc.’s IP Office #8.1. This interoperability compliance testing verified Yealink VP530 and SIP T2x Endpoint functionalities in an environment comprised of Avaya IP Office, various Avaya H.323 and SIP IP Telephones. As the global Top 5 SIP Phone Supplier, Yealink is committed to supplying reliable and cost-effective IP Voice and Video Phones to various customers worldwide.” said Stone Lu, Senior Vice President of Sales and Marketing, Yealink Inc. “We are continuing to explore new ways to strengthen the strategic partnership between Yealink and Avaya. By cooperating closely with Avaya, it allows our customers to incorporate new technology easily and uncover new possibilities for getting more out of their communications infrastructure”. Share this story with your friends or work colleagues.  If you want...

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Ingate Enterprise Session Border Controllers Qualified for Microsoft Lync

Posted by | Jan 2, 2013 | , |

Ingate Systems, a leading provider of Enterprise Session Border Controllers (E-SBCs) that enable SIP communications such as SIP trunking and Unified Communications beyond the protected enterprise network, have announced that the Ingate SIParator E-SBC has been tested and qualified in Microsoft Corp’s Unified Communications Open Interoperability Program for Lync Server 2010, including all optional tests. By achieving this qualification, service providers, enterprise customers and resellers can be confident that Ingate SIParator E-SBCs are fully interoperable with Microsoft’s Unified Communications solutions featuring Lync with all feature and security extensions.  The Ingate SIParator is designed to connect to an existing network firewall to seamlessly enable SIP Communications (Session Initiation Protocol). While traditional firewalls block SIP traffic, including mission critical applications like VoIP, the SIParator resolves this problem, working in tandem with your current security solutions. Ingate’s E-SBCs ensure the secure and reliable use of Microsoft Lync applications by securing the connection between the SIP trunking service and the Microsoft environment. The SIParator E-SBC also resolves interoperability issues between other on-premises equipment and the Microsoft Lync server, paving the way for a fast, simplified installation. The same Ingate product can also integrate PBXs and other Unified Communications solutions into the Microsoft environment. While other certified SBCs may only comply with the basic requirements, the Ingate E-SBC qualificationalso includes all optional extensions such as TLS, SRTP, DNS load balancing, full failover and full consultative transfer ensuring that users get the most from their Lync environment....

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Try Digium’s New Gateways – Announcing Digium’s Take 5: Try, Buy, Save & Sell Promotion

Posted by | Jan 2, 2013 | , , |

Get the New Year started with a great gateway offer from Digium! Digium gateways make the transition to VoIP even easier. Customers and partners have said: These are the easiest gateways to install and configure. This saves me time on every install. The Digium VoIP Gateways are already a favourite because they have the most intuitive interface, saving you and your customer time and money. To help you test drive Digium VoIP gateways, we’re offering you a special opportunity. Beginning Jan. 1, 2013, you can purchase up to FIVE gateways at up to 50% off US MSRP. Act fast! This offer is only available Jan. 1-31, 2013, while supplies last. The Digium Gateways include the Digium G100 T1/E1/PRI Gateway and the Digium G200 Dual T1/E1/PRI Gateway. The Digium G100 and Digium G200 are the first in a family of cost- effective VoIP gateways that simplify the process of deploying converged media networks. Built on a powerful combination of the Asterisk open source communications engine. Do you have customers who need to connect to a legacy PBX? No problem. Do you have businesses taking their first step towards SIP? Do you need to share telecom services across multiple PBXs? Make the transition even easier and improve your margins with this special offer. Your time is valuable – and so is your customer’s. It’s easier than ever to help them connect, whether it is TDM-to-SIP, SIP-to-TDM or...

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