Case Study: Fanvil’s Hospital Implementation

Voice over Internet Protocol (VoIP) is revolutionising communications, and hospitals all around the country are getting on board. VoIP transforms the way the medical industry stays connected, from full-fledged hospitals to small clinics and health care offices.

Fanvil recently implemented a VoIP solution at Harem Hospital in Iraq-Kurdistan.

The Customer

Harem Hospital in Iraq-Kurdistan, a healthcare institution that has a history of more than 20 years with a professional team of doctors and nurses.

The Background

Dedicated and responsible since its inception, the hospital has been widely praised for its innovative medical techniques. Their existing communication system is no longer meeting the needs of the scaling business. New investors provided budget support to upgrade and renovate the hospital to provide more convenient medical services for thousands of patients.

The Challenge

As a significant and unique institution for the community, the hospital communication system must be at its best in stability and response speed, especially with regards to high-speed communication efficiency for emergencies. Of course, cost control is also a vital point to construction.

The Solution

Nearly a hundred Fanvil IP phones are installed across the hospital, such as reception, outpatient department, doctor’s office, nurse station, monitoring centre, and so on. All devices support plug-and-play, which is easy to install and manage without additional training. The clarity and stability of sound during the call is second to none, providing the hospital with high-efficiency internal communication. It is now possible for the doctors and nurses to see who is calling them with the caller ID on the 2.4-inch colour screen.

The Result

This integrated solution provided by Fanvil is ideal for the different scenarios in hospitals. It can not only simplify the deployment and management process but also streamlines the internal communication processes.

“Harem hospital chose Fanvil to build a brand new high-quality and cost-effective communication system to level up the digital work and service efficiency. Fanvil is the best choice for your VolP system! ” – Project Manager